Shipping & Returns

Shipping Information

We are pleased to offer fixed-rate shipping for all orders within the United Kingdom. Regardless of the size or weight of your order, you’ll only pay one flat shipping fee.

 

Delivery Timescales

Except an item is out of stock, we aim to dispatch all orders within 2 – 3 business days of receiving your order. Once dispatched, your order will typically be delivered within 2 business days by Royal Mail.

Please note that these are estimated delivery times and may vary depending on circumstances beyond our control.

For out of stock items, we will contact you to notify you about the earliest possible restock and delivery timeline.

International Shipping

We currently do not offer international shipping. However, if you’re interested in international shipping, please contact us at [email protected] and we’ll be happy to help you find a solution.

Returns Information

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it to us for a full refund within 14 days of receipt.

How to Make a Return:

  1. Contact Us: Please let us know you’d like to make a return by contacting us at [email protected] or by phone at 07955807292 (UK). We’ll provide you with a return authorization number (RAN) and any further instructions.
  2. Pack Your Return Securely: Carefully repack the items you wish to return in their original packaging, if possible.
  3. Return Your Items: Ship your return using a trackable service to the address we provide with your RAN. Please note that you are responsible for the cost of return shipping.

 

Return Conditions:

 

Refunds:

Once your return is received and inspected, we will process your refund within 3 business days. The refund will be issued to the original payment method used for your purchase.

Please Note:

 

If you have any questions about shipping or returns, please don’t hesitate to contact us.

Contact Us: